Privacy Policy

At J & D Independent Roofing (“we,” “our,” “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, request an estimate, or use our services.

Information We Collect

When you interact with us, we may collect the following types of information:

• Personal Information – such as your name, phone number, email address, physical address, and project details when you fill out our forms or request a roofing estimate.
  
• Non-Personal Information – including your IP address, browser type, operating system, and browsing behaviour on our website.
  
• Cookies and Tracking – our website may use cookies and analytics tools to improve functionality and user experience.
  

How We Use Your Information

We use your information to:

• Respond to requests for free roofing estimates.
  
• Communicate with you regarding your roofing project.
  
• Provide, improve, and personalize our services.
  
• Send updates, promotions, or service information (only if you have opted in).
  
• Maintain website security and prevent fraud.
  

Sharing Your Information

We respect your privacy and will never sell your personal information. However, we may share your data in the following circumstances:

• With trusted third-party service providers who assist in running our business (e.g., website hosting, analytics, payment processors).
  
• If required by law, regulation, or legal process.
  
• To protect the rights, property, and safety of J & D Independent Roofing, our clients, or others.
  

Data Storage and Security

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, or disclosure. While no online transmission is 100% secure, we take all reasonable steps to safeguard your data.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access, update, or correct your personal information.
  
• Request deletion of your personal data from our systems.
  
• Opt-out of receiving marketing communications.
  
• Restrict or object to certain data processing activities.
  

To exercise these rights, please contact us using the details below.

Cookies and Tracking Technologies

Our website may use cookies and tracking technologies to:

• Analyze site traffic and user behavior.
  
• Improve website performance and user experience.
  
• Remember user preferences for future visits.
  

You can disable cookies in your browser settings, but this may affect your experience on our site.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us immediately.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Updated versions will be posted on this page with a revised “Effective Date.”

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

J & D Independent Roofing
Phone: 780-447-1360
Email: ben@jdindependentroofing.ca